Slot Types

In the upper left hand corner, select the "+" next to "Slot Type" to add new slots to your account.

Add the following Slot types (each value should be a separate entry). Although they are saved with the AWS Account, Slot Types will only show up in the list on the left when they are associated in the next step.

Custom Slot

Slot type name	Description	Values
TicketSubjectType	Available ticket subjects	IT Support; Marketing Assistance; Sales assistance; etc
TicketProductType		Virtual Server; Reporting Tool; VPN
SubjectLineType
TicketText

Default Slot

AMAZON.US_City

and

AMAZON.EmailAddress

Add Slots to the Intent

Navigate back to the intent page of your cafeOrderBeverageIntent, locate "Slots" midway down the page.

Add the following entries to the list of Slots, choosing the Slot Types created above. Click "Save Intent".

Required	Name	Slot type	Promt
Yes	SubjectLine	SubjectLineType	Hi there, which ticket tittle should i use?
Yes	TicketSubject	TicketSubjectType	In which category should I `open the ticket
Yes	TicketProduct	TicketProductType	Which product from {TicketSubject} you want?
Yes	Text	TicketText	What's the message you'd like to foward to support
No	City	AMAZON.US_CITY	We're almost done. Could you tell me in wich city you are?
Yes	Email	AMAZON.EmailAddress	I'll make sure to have someone near you can you. Can you share with me your email?